Helpful Answers for Property Owners
Helpful Information
Common Questions From Our Clients
Below are answers to some of the most common questions we receive about our services, scheduling, and process. If you do not see your question listed, feel free to contact us and our team will be happy to help.
How often do you provide lawn care service?
Most lawn care programs include service once per week. In some cases, scheduling may be adjusted based on weather, growth rate, or specific lawn conditions.
Will my lawn care service be on the same day each week?
Yes. Lawn care services are scheduled on a consistent day each week unless weather conditions cause a delay.
Will the same crew handle my lawn care each visit?
Yes. We assign dedicated lawn care crews to each property so you see the same team every visit. This helps maintain consistency, familiarity with your lawn, and better results.
How do I pay for lawn care services?
Lawn care invoices are sent at the end of each month, and payment is due according to the terms in your service agreement. You can pay by check or credit card.
Do you offer a warranty on landscaping and plants?
Yes. We offer a 1-year or 1-time replacement warranty on all plants, provided they are properly cared for and maintained according to our guidelines.
How soon can you start a hardscaping project?
Most hardscaping projects begin within 3–5 weeks after proposal approval. Start times depend on scheduling, material availability, permitting requirements, and the time of year.
Who handles permits for hardscaping projects?
We handle all required permits for your hardscaping project, so you do not have to manage paperwork or coordination. If you live in an HOA, you will need to submit their approval paperwork.
Do you offer a warranty on hardscaping work?
Yes. We provide a one-year warranty on hardscaping labor, giving you long-term peace of mind.
What type of base do you use for paver hardscaping?
We use an open base system when appropriate, based on application, soil conditions, and what will provide the best long-term performance for your hardscape installation.
How do you handle payment for excavation projects?
We require 50% upfront to begin the excavation project, 25% midway through the work, and the remaining 25% upon project completion.
Get Started With Confidence
When you need dependable outdoor services, choose a team that values clear communication, quality workmanship, and reliable results. We take a practical approach to every project and focus on doing the job right from start to finish. Contact us today to discuss your needs and take the first step toward better outdoor spaces.

